Effective Date: July 13, 2017
PERSONAL AND NON-PERSONAL INFORMATION
Information you submit to us that identifies you or can be used to contact you (for example, your name, street address, telephone number, or email address) is your "personal information." This also includes identifiers that a governmental authority, financial institution or insurance carrier may use to uniquely identify you (for example, a Social Security, credit card or ACH account number). When we combine non-personal information with personal information, or non-personal information with other non-personal information in a way that renders the combined information personal information, we treat that combined information the same way we treat personal information.
WHAT INFORMATION IS COLLECTED AND STORED?
Raven Data Security may collect and store certain information automatically whenever you access Raven Data Security website. The amount and type of information Raven Data Security collects depends upon your use of the Raven Data Security website. Raven Data Security collects personal information about subscribers to the Raven Data Security services in connection with the registration process when you establish a user account for Raven Data Security services. This information includes names, street addresses, email addresses, telephone numbers, billing, payment, usage, credit card and transaction information, as well as demographic information. In addition, Raven Data Security collects personal information that a visitor to the Raven Data Security website voluntarily submits to us in the "Contact Us" section of our website or in response to promotional campaigns we may undertake.
A non-subscriber may browse the Raven Data Security website without providing personal information. However, Raven Data Security passively collects non-personal information that is automatically sent by your web browser. This information typically includes your domain name and Internet Protocol (IP) address, but may contain additional information depending on your web browser settings. Each time you visit the Raven Data Security website, Raven Data Security may count, track and aggregate the visitor's activity for analysis of general traffic flows at the Raven Data Security site. This information may also captured using automated tracking technologies such as browser cookies and web beacons (as described in more detail below), and may also be collected through the use of third party tracking services (such as Google Analytics) that collect data in aggregate (such as number of visits to a particular page, or the amount of time spent on a website).
Raven Data Security may use "cookies", which are files stored on your computer's hard drive by the browser. These cookies help Raven Data Security to (i) identify and authenticate visitors and subscribers, (ii) store preferences, (iii) tailor content and advertisements on the Raven Data Security website and Raven Data Security services according to user or subscriber preferences, (iv) preserve session settings and state, (v) automatically fill in forms and sign-in screens, and (vi) analyze the performance of the Raven Data Security services. The cookie does not contain any personal information but does identify the specific installed program you use to browse the Raven Data Security website. Most browsers accept cookies automatically but allow a user to disable them. If cookies are disabled, you may not be able to take full advantage of a personalized experience on the Raven Data Security website or the Raven Data Security services.
Web beacons are small strings of code that deliver a graphic image on a web page or in an email message for the purpose of transferring data back to us. The web beacon does not transfer any personal information, but the information collected via web beacons may include your IP address as well as information about how you respond to an email campaign (for example, the time the email is opened, where does the user link to from the email, etc.).
IS PERSONAL INFORMATION SHARED WITH THIRD PARTIES?
We do not sell to others any personal information that may be provided to us through the Raven Data Security website, unless it is with consent as otherwise described in this Policy. We do not sell or share personal information with third parties for their own marketing uses. However, we may share your personal information with Raven Data Security's suppliers, business associates or service providers if necessary for these companies to provide products or services to us. We have written agreements that require these third parties to use the same level of protection for your information as provided by Raven Data Security under this Policy. In addition, if a third party acquires Raven Data Security or all or a substantial part of its business assets, personal information may be included as part of that sale.
From time to time, Raven Data Security may sponsor promotional events that may require the collection, processing and storing of individual contact and demographic information to be used for the event. We may also co-sponsor activities with other persons or organizations, in which case individual contact and demographic information is likely to be shared with the other participating sponsors. Although we may request that co-sponsors of such events uphold the privacy of the information, Raven Data Security has no liability or responsibility where the co-sponsors do not comply with any requests by Raven Data Security.
HOW IS THIS INFORMATION USED BY Raven Data Security?
Raven Data Security may use personal information for the following purposes:
We use contact information for potential customers or persons seeking information (for example, personal information you voluntarily provide in connection after clicking on the "Contact Us" link on the Raven Data Security website) to enable Raven Data Security to contact those persons to provide information about Raven Data Security's products and services and to respond to inquiries and communications about the Raven Data Security website or Raven Data Security services.
We may use contact information, such as your name, address, telephone number, or email address submitted by subscribers to provide additional information regarding the Raven Data Security services or other products and services, including new features, functionality, new products and services that Raven Data Security may introduce from time to time, upcoming events, and new features of the Raven Data Security website.
We may use both personal information and non-personal information to administer the Raven Data Security services and, if applicable, your subscriber account, including processing registrations and payments and providing customer support. In addition, we may use certain personal information about our subscribers to provide the Raven Data Security services. For example we use our subscriber's email address to deliver messages that are sent as part of the Raven Data Security services
We may also use non-personal information that we collect through the automated tracking technologies described above to improve and personalize your experience on our website. Based on this type of information, we may also show you specific Raven Data Security content or promotions that are tailored to your interests.
We may use personal information and non-personal information for other general business purposes, such as to maintain the day-to-day operation and security of our website and to conduct internal marketing and demographic studies. In addition, we may use non-personal information for any purpose not prohibited by law, including aggregating such information, which may be provided to advertisers or other partners or used for our general business purposes.
Raven Data Security may release personal information if (i) it believes in good faith that it is required by law or legal process, (ii) it is required by a law enforcement agency that has provided a valid request, (iii) it is necessary to enforce our Terms of Services applicable to the Raven Data Security services, the Raven Data Security website and Raven Data Security application software, (iv) it is required to safeguard and protect the rights of our other subscribers and other third parties, or (v) it is required to protect our rights or such release is necessary to protect the rights, property or safety of Raven Data Security, its subscribers or others.
LINKS TO THIRD PARTY SITES
The Raven Data Security website and the Raven Data Security services (including email messages that we send to our subscribers in connection with the Raven Data Security services) may contain links to other websites. Raven Data Security is not responsible for the privacy policies applicable to other websites or how they may treat information about their users. Advertisers on the Raven Data Security website, or other websites to which you link, may have the ability to assign cookies in a process not under our control.
IS INFORMATION COLLECTED FROM CHILDREN?
The Raven Data Security services and the Raven Data Security website are not suitable for use by minors. Accordingly, Raven Data Security does not market to anyone who is known to Raven Data Security to be under the age of 18, nor is any personal information collected from anyone who is known to Raven Data Security to be under the age of 18.
HOW CAN INFORMATION BE CORRECTED?
The Raven Data Security website provides visitors with the ability to correct information they have provided to Raven Data Security through the Raven Data Security website administrator. Please send your corrections or updates to <corrections@Raven Data Security.com>.
The default assumption is that you have "opted-in" and consented to use of your information as set forth in this Policy. If you no longer wish to receive promotional information from Raven Data Security, you may request that Raven Data Security cease further contact at any time by sending an email request marked "Privacy-Urgent" to <privacy@Raven Data Security.com>. Participants may also choose to opt out in the event Raven Data Security indicates that their personal information will be disclosed to a third party or used for a purpose incompatible with the purpose for which it was originally collected, or not subsequently authorized by those participants. We will use commercially reasonable efforts to delete such information from our internal databases. Please be aware, however, that while you are a subscriber to the Raven Data Security services, you will not be able to opt-out of our use of your information that is necessary for us to provide the Raven Data Security services or administer your user account.
WHAT STEPS ARE TAKEN TO PROTECT CUSTOMER INFORMATION?
We take reasonable and industry standard security measures and procedures to protect personal information under our control from loss, misuse or alteration. However, you should be aware that no data transmission over wireless networks or over the Internet is completely secure. Also, to protect your personal information you should take all appropriate steps to safeguard your passwords and account information, including your Raven Data Security subscriber account information. If you become aware of any loss, theft or unauthorized use of your password our subscriber account information, please notify us immediately by sending an email message to <privacy@Raven Data Security.com>.
CONTACTING Raven Data Security
If you have any questions about this Policy, please contact Raven Data Security at: