Raven Data Security Terms of Service

Effective Date: July 13, 2017

These terms of service govern your use of and access to the website, cloud-based service, and related application software for analyzing database data and traffic and advising on data security(the "Service").  The Service is accessible through the Raven Data Security software application that enables access to the Service ("Licensed Software") which is available for download on the Raven Data Security website (the "Raven Data Security Website").  Unless otherwise indicated, the term "Service" also includes the Licensed Software and the Raven Data Security Website. 


These terms are intended to form a binding contract between AlwaysEncrypted, Inc. (dba "Raven Data Security") ("Raven Data Security") and you as the user of the Service, including the organization or entity on behalf of which you are acting, and all other individuals (or their agents) that use the Service on your behalf (collectively, "you" or "User").   


Please review these terms of service and our Privacy Policy carefully. If you do not agree to these terms or our Privacy Policy, you do not have the right to access or use our Service or the Licensed Software.  By accessing the Service, including any download of Licensed Software, you are agreeing to these terms and our Privacy Policy. Accordingly, these terms of service will be referred to herein as this "Agreement."


1.         OVERVIEW OF THE SERVICE AND LICENSED SOFTWARE. In order to access the Raven Data Security Service, you must first register for a user account ("Account") on the Raven Data Security Website.  After completing the registration and expressly agreeing to these Terms of Service and the Raven Data Security Privacy Policy, you will be asked to provide certain configuration information about your database system (the "Database System") necessary for Services to operate correctly and to download a copy of the Licensed Software to your computer system. The Licensed Software will collect certain information pertaining to access and usage of your Database System (the "Usage Data") which will be uploaded to Raven Data Security through the Service.  The Licensed Software will cause Usage Data to be uploaded to the Raven Data Security system, and, as part of the Service, the Raven Data Security system will analyze the Usage Data and create a report that provides an analysis of the Database System, including recommendations for optimizing the performance of the Database System (the "Database Reports").




(a)        License Grant. Subject to the terms and conditions of this Agreement, Raven Data Security grants to User, the limited, nonexclusive, nontransferable, revocable right to use the Licensed Software, in object code form only (except as otherwise indicated below), solely to generate and upload Usage Data and access and use the Service for User's personal or internal business purposes, subject to the terms and conditions of this Agreement.  User's access to the Service is subject to any Service-level restrictions posted on the Raven Data Security Website from time-to-time.  For purposes of this Agreement, the term "Licensed Software" includes any future versions of the Licensed Software or the related documentation that Raven Data Security may, in its sole discretion, provide under this Agreement.


(b)        Open Source SoftwareRaven Data Security may release all or portions of the Licensed Software in source code form, which may include third party software code that is subject to "open source" or "free software" licenses (the "Open Source Software"). To the extent Raven Data Security releases any part of the Licensed Software as Open Source Software, then such software is licensed under the terms of the GNU General Public License the terms of which can be found at http://www.gnu.org/licenses/gpl-3.0.en.html ("Open Source Terms") which terms are incorporated by reference in this Agreement, and your use of such source code is expressly made subject to those terms.  Any third party Open Source Software is licensed under the terms of the applicable end-user license(s) that accompanies such Open Source Software and such terms govern in the event of any conflict with this Agreement. A listing of third party Open Source Software included within the Software and a copy of the applicable license terms for the Open Source Software is included with the Licensed Software documentation.


(c)        Rights to Service IP.  All right, title and interest in and to (i) the Licensed Software, (ii) the Service and all content, information or data included as part of the Service and all software and technology used to create Database Reports other than the Database Reports themselves, (the "Service Content"), (iii) the entire contents of the Raven Data Security Website, and (iv) any and all enhancements, improvements, or innovations to any of the foregoing, regardless of whether created or conceived by User or its employees or agents (except to the extent otherwise provided in the Open Source Terms), including all intellectual property rights in the foregoing belong exclusively to Raven Data Security.  Except for the limited use rights provided in this Agreement, no licenses or other rights are granted to User by Raven Data Security by implication, estoppel or otherwise.


(d)        External Links.  The Raven Data Security Website may contain links to or otherwise allow connections to third-party websites, servers, and online services or environments that are not owned or controlled by Raven Data Security. User agrees that Raven Data Security is not responsible or liable for the content, policies, or practices of any third-party websites, servers, or online services or environments. User should consult any applicable terms of use and privacy policies provided by the third party for such websites, servers, or online services or environments.



 (a) Restrictions on Use.  User shall not, and shall not authorize or enable any third party to,


(i)              reverse engineer, decompile, or disassemble the Licensed Software or any other component of the Service or otherwise attempt to discover any source code of the Licensed Software or such Service components other than any Open Source Software (if any);

(ii)             rent, lease, loan, resell, transfer, sublicense, or distribute the Licensed Software, the Service Content or any other component of the Service or documentation to any third party or authorize any third party to do so;

(iii)            use any component of the Service, including the Licensed Software or Service Content in order to build or operate any product or service which is made available to any third party;

(iv)            transmit any viruses, worms, Trojan horses or any other software or items of a destructive nature;

(v)             except as permitted under the Open Source Terms, modify the Licensed Software or any portion thereof or copy any features, functions, or interfaces included within or accessible through the Service, including the Service Content; or

(vi)            use the Services or the Licensed Software in any manner that exceeds the scope of the licenses granted under Section 2(a) of this Agreement or the Open Source Terms.

(b)        Protection of Account Information. User must use commercially reasonable efforts to prevent unauthorized access to the Service. User is responsible for all activities that occur under User's Accounts. User is responsible for maintaining the security and confidentiality of all User usernames, passwords and other Account access information. User agrees to notify Raven Data Security promptly of any unauthorized use of any Service username or password or Account access information or any other known or suspected breach of security. 


4.         USAGE DATA AND DATABASE REPORTS. All Usage Data generated through use of the Licensed Software and the Database Reports generated through the Service will remain the sole property of User to the full extent provided by law, subject to the licenses granted to Raven Data Security herein. Subject to the terms and conditions of this Agreement, User grants to Raven Data Security a non-exclusive license to use, copy, store, transmit and display Usage Data to the extent reasonably necessary to provide and maintain the Service. Raven Data Security may aggregate anonymous statistical data regarding use and functioning of the Service, including information contained in User's Usage Data and/or Database Reports. Such aggregated statistical data will be the sole property of Raven Data Security and may be used for any purpose not prohibited by law.


5.         SUBSCRIPTION FEES.   As of the effective date of this Agreement, the Services and access to the Licensed Software is provided without charge to the User.


6.         TERM AND TERMINATION OF AGREEMENT.   The term of this Agreement shall commence on the date upon which your Account was established and shall continue in force thereafter unless terminated as provided herein. You may cancel your Account upon written notice to Raven Data Security; and Raven Data Security may terminate or suspend the Service at any time upon notice to you. You agree that that Raven Data Security will not be liable for any termination of the Account or access to the Service.  Upon the termination of this Agreement for any reason (a) all license rights granted to User will automatically terminate; (b) you must immediately delete the Licensed Software and copies thereof in its possession; and (c) Raven Data Security will delete all Usage Data and Database Reports in its possession but may retain any aggregated data described in Section 4.  Sections 4 and 7, 8, 9, 10 and 12 survive termination of this Agreement for any reason.


7.         SUBMISSION OF IDEAS AND FEEDBACK.  Raven Data Security reserve the right to use, and User hereby authorizes and assign to Raven Data Security, all information regarding User's use of the Service and all information provided by User in any manner consistent with the Raven Data Security Privacy Policy.  Although it is Raven Data Security's policy not to accept or consider any unsolicited ideas or materials such as remarks, suggestions, ideas or other information from its users ("Submissions"), Raven Data Security will consider all Submissions as non-confidential and free of any claims of proprietary or personal rights. All Submissions are, and shall remain, the sole and exclusive property of Raven Data Security and may be used by Raven Data Security for any purpose whatsoever, commercial or otherwise, without compensation, payment or any other obligation to anyone, including User.


8.         NO WARRANTY OR SERVICE OBLIGATION. User expressly understands and agrees that Raven Data Security makes no warranties whatsoever as to the operational performance of the Licensed Software, the Service or the content and usefulness of the Database Reports. Raven Data Security is providing the Licensed Software and the Service to User "AS IS" without warranty of any kind, and Raven Data Security will have no responsibility to provide any maintenance or support services with respect to the Licensed Software or the Service. Raven Data Security expressly disclaims any and all warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose or noninfringement, as well as any warranties alleged to have arisen from custom, usage, or past dealings between the parties. Without limiting the generality of the foregoing, Raven Data Security makes no warranty that the Licensed Software or the Service will function with User's Database Systems or that the Licensed Software, the Service or access thereto or the Database Reports will be error free, complete, accurate, uninterrupted or that the Licensed Software, the Service or the Database Reports will meet User's needs or requirements. Raven Data Security disclaims any liability for loss of data or damage to User's Database Systems that may result from use of the Licensed Software, Service Content or Database Reports downloaded or otherwise accessed through the Service.


9.         LIMITATION OF LIABILITY. To the maximum extent permitted by law, Raven Data Security shall have no liability for damages of any kind (including without limitation direct, indirect, special, incidental, consequential, or tort damages, lost profits, or lost data) in connection with (a) the use or inability to use the Service, (b) unauthorized access to Usage Data, the Database Report or user's Account, (c) third party services or products accessible through the Raven Data Security Website, (d) viruses or other damaging licensed software introduced into User's computer systems in connection with the downloading, use of or access to the Licensed Software or the Service, or (e) any other matter arising from this Agreement or use of the Service, even if Raven Data Security has been advised or is aware of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations of Sections 8 and 9 may not apply to you.


10.       INDEMNIFICATION.  User agrees to indemnify and hold harmless Raven Data Security, and its affiliates, officers, agents, and employees, advertisers, licensors, and partners, from and against any third party claim arising from or in any way related to User's use of the Licensed Software, the Service or the Database Reports, or any violation or breach of this Agreement, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, Raven Data Security will provide User with written notice of such claim, suit or action.


11.       UPDATES AND MODIFICATIONS.  Raven Data Security may, at its sole discretion, release subsequent versions of the Licensed Software and require you to obtain and use the most current version. In addition, Raven Data Security may modify this Agreement at any time with or without notice. User is encouraged to review the most updated version of this Agreement online at: <LINK>. If a subsequent version is unacceptable to you, you may cease your use of the Licensed Software and the Service at any time and terminate this Agreement. If you continue to use Licensed Software and the Service, you will be deemed to have accepted any modifications.   


12.       GENERAL PROVISIONS. The parties agree to the following provisions:


(a)        User may not assign or transfer its rights or delegate its duties or obligations under this Agreement, whether by operation of law or otherwise, without Raven Data Security's prior written consent.  Any such assignment not expressly authorized by Raven Data Security is void and of no force or effect.


(b)        If a court of competent jurisdiction holds any provision of this Agreement to be invalid or unenforceable, the remaining provisions will remain in full force and effect.  The waiver by either party of any default or breach of this Agreement will not constitute a waiver of any other or subsequent default or breach. This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes any and all prior agreements and understandings, oral or written, and all other communications between the parties relating to its subject.


(c)        This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado, U.S.A., excluding its conflict of law rules.  User agrees to exclusive jurisdiction in any state or federal court located in Denver, Colorado for any and all claims or proceedings brought by you relating to this Agreement, and User consents to the jurisdiction of such courts in connection with such legal or equitable action. Notwithstanding the foregoing, Raven Data Security may commence and prosecute any legal or equitable action relating to the use of the Service or to enforce its rights under this Agreement in any other court of competent jurisdiction (state, federal or foreign). User acknowledges that a violation of this Agreement may cause irreparable harm to Raven Data Security for which monetary damages would be inadequate, and agrees that, in addition to any other remedies provided by law, Raven Data Security shall be entitled to seek injunctive relief against any such violation without having to post bond. 


(d)        User may not use or otherwise export or re-export the Licensed Software except as authorized by United States law and the laws of the jurisdiction in which the Licensed Software was obtained. In particular, but without limitation, the Licensed Application and/or Service may not be exported or re-exported (i) into any U.S. embargoed countries, or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List. By using the Licensed Software and/or Service, User represents and warrants that User is not located in any such country or is named on any such list. User also agrees not to use the Licensed Software and/or Service for any purposes prohibited by United States law.